These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with https://cogitowines.com/ website (the “Service”) operated by Cogito Wines pte ltd (“us”, “we”, or “our”).
Please read these Terms and Conditions carefully before using the Service.
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
AVAILABILITY, ERRORS AND INACCURACIES
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
You must be 18 years old or above to create an account with Cogito Wines to purchase goods or receiveservices from the website.
By placing an order of purchase from the website, you acknowledge the below;
- You are 18 years old and above
- You accept the terms and conditions
Cogito Wines reserves the right to take legal action and seek compensation from the parent or guardian of a minor, for any loss or damage of any kind Cogito Wines may suffer as a result of a transaction entered into by said minor.
Prices shown on this website are in Singapore dollars and include GST where applicable. Delivery charges are not included in the price, otherwise stated. Cogito Wines reserve the right to change the prices, and to correct any errors published on the website at anytime.
All payments must be made in full prior to delivery, including any applicable delivery or handling charges.
Direct Bank Transfer payments must be made to the indicated bank account.
Paypal payments must be made via the website facilities and will be subject to any additional terms and conditions of this providers.
We will not be responsible for any damages (directly or indirectly) related to fraudulently used or unauthorized transactions of your credit card or a payment account.
Subject to you complying to the terms and conditions, and acceptance of your order by Cogito wines, the goods will be sold to you as shown on your order confirmation.
Subject to the availability of the stock, Cogito Wines will dispatch the orders and confirm with you the date of delivery.
Delivery dates are estimates only and we are unable to accept any liability caused by the failure to deliver the goods within the specified time frame, nor the delivery failures or delays by our third party delivery contractor.
Deliveries are free of charge for orders above SG$ 300.00 and a delivery fee of SG$ 15 will be charged at check out for orders below SG$ 300.00. Delivery to Sentosa and remote locations will involve extra charges, please contact us directly to receive a quotation.
If Cogito Wines is unable to deliver your order within 1 business day of receipt of your Order, due to a lack of stock, you may cancel your order without charge and Cogito Wines will arrange for a full refund.
If there is no one available to accept delivery on the pre-arranged delivery date, you will be charged with additional fees for storage, transport and re-delivery costs.
In the event you arrange your own delivery or collection, the goods become your responsibility upon collection from Cogito Wines.
DAMAGES & DISCREPANCIES
Products must be inspected on delivery in presence of the transporter. Damages and discrepancies must be signaled to the transporter and mentioned on the signed delivery form.
Customer shall notify Cogito Wines within 24 hours for any damages or discrepancies starting from the delivered date and time. Returns must be made within 7 working days from the day the goods are delivered to you. You may return your order or item due to the below reasons with a proof of purchase (order invoice number);
- You received a wrong item, that was not on your order.
- You received breakage of wine at delivery.
If your return meets all the requirements above and you wish to proceed with the return, please have your order invoice number ready and contact Cogito Wines by email at email@example.com. Damaged goods must be returned in the condition received by you with all original packaging. Our company will pick up the package at the time specified by you.
We reserve the right to reject any return, exchange deemed unfit or unreasonable.
Cogito Wines is unable to issue any refund once the purchase is made, unless stated above in “damages & discrepancies” section.
For returned items following the conditions listed above, if the article is not available a refund may be offered by Cogito Wines.
Refund would be issued shortly after we receive your request according to your preferred refund method (Direct transfer or Paypal)
We reserve the right to reject any cancellation, refund deemed unfit or unreasonable.
The Service and its original content, features and functionality are and will remain the exclusive property of Cogito Wines pte ltd and its licensors. The Service is protected by copyright, trademark, and other laws of both the Singapore and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Cogito Wines pte ltd.
LINKS TO OTHER WEBSITES
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
LIMITATION OF LIABILITY
In no event shall Cogito Wines pte ltd, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Cogito Wines pte ltd its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
These Terms shall be governed and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please contact us.